Transform your organisation through

innovation and service design

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Umagus

Developing design thinking

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How can we help you?

Reliable and caring, we give you the means to become yourself. Aktan transform your organisation through innovation and service design.

Why work together?

Our experience brings you the answers to all your innovation questions.

Share our vision

200

innovation projects

Illus web

2

operating countries

AI#5-04

35

multidisciplinary experts

They trust us

A selection of incredible clients,
with needs in:
  • Innovation strategy
  • Generating insights
  • Co-design
  • Innovation labs
  • Customer experience
  • From product to service
  • Spin-offs
  • Innovation culture
  • Smart maintenance
  • New services
  • Agile industry
  • Patient experience
  • R&D service
  • Training
Explore past projects

“Think beyond the mere time of purchase of property to identify innovation opportunities and new services.
That was the goal set by Crédit Agricole, aiming to build bridges between entities and existing offers.

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“Designing a maintenance planning tool that is efficient... and attractive!
That is the challenge set by RTE, with the need to develop a process in line with the current planning strategy and contribute to a thorough understanding of the impact of maintenance operations on the businesses.”

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“32 days of observation, 19 prototypes, 4 test stations, to end up with a new value creation strategy.
That’s the story behind the SNCF Transilien project, which developed from a virtuous ambition: deploying a service design approach for the first time from end to end!”

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“Assist the emergence of Alive, an innovation team and space dedicated to upstream exploration. Support methodological structuring, training.
Several projects to explore uses for different group brands.”

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“Three months. That’s how much time Stanley Robotics planned to develop a meaningful service offer based on their automated valet parking technology at a long-stay car park at Lyon-Saint Exupéry Airport.
Against a backdrop of the need to understand and overcome resistance to automated parking.”

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“Provide expert support for structuring of Revolution@work on the workplace transformation and the reinvention of collaboration models. ”

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“Reworking of patient pathways relating to the reception, emergency room and outpatient surgery. ”

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“Design a digital loyalty service. That was the objective of the project awarded to Aktan by Michelin Solutions, aimed at drivers who work for transport carriers, and urban and suburban transportation.”

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“Refresh the user experience to increase the attractiveness of Orléans city centre.”

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