How can we help you?
Reliable and caring, we give you the means to become yourself. Aktan transform your organisation through innovation and service design.
Company of the future
In light of the rapidly changing business environment, organisations are completely redesigning their innovation practices.
Aktan supports you to successfully transform your organisation through innovation, step by step.
Strategy / Culture / Process / Methods and tools / Talent / Collaboration practices / Environments
Service of the future
Do you want to (re)design your offers and your experience?
We guide you in every step of the innovation process.
Exploration of uses / Creation and reworking of your client paths / Prototyping and co-design with all stakeholders / Tests of services / Specifications and economic models / Implementation of pilot schemes / Development and guidance for the implementation
Do you want to promote empathy, identify insights, test your value propositions or create meaningful services?
Aktan meets your users in all situations.
Ethnography / Psychology / Sociology / Linguistic analysis / User tests
Seminars & Training
Do you need to get your teams involved in transformation projects?
Do you want to improve your ability to lead innovation projects?
We share our knowledge and our methods in a benevolent, surprising and fun way.
Workshops / Seminars / Jams / Hackathons / New formats for client relationships / Manager awareness / Wide circulation / Transmission of knowledge
Why work together?
Our experience brings you the answers to all your innovation questions.
They trust us
A selection of incredible clients,
with needs in:
- Innovation strategy
- Generating insights
- Innovation labs
- Customer experience
- From product to service
- Innovation culture
- Smart maintenance
- New services
- Agile industry
- Patient experience
- R&D service
“Think beyond the mere time of purchase of property to identify innovation opportunities and new services.
That was the goal set by Crédit Agricole, aiming to build bridges between entities and existing offers.
“Designing a maintenance planning tool that is efficient... and attractive!
That is the challenge set by RTE, with the need to develop a process in line with the current planning strategy and contribute to a thorough understanding of the impact of maintenance operations on the businesses.”
“32 days of observation, 19 prototypes, 4 test stations, to end up with a new value creation strategy.
That’s the story behind the SNCF Transilien project, which developed from a virtuous ambition: deploying a service design approach for the first time from end to end!”
“Assist the emergence of Alive, an innovation team and space dedicated to upstream exploration. Support methodological structuring, training.
Several projects to explore uses for different group brands.”
“Three months. That’s how much time Stanley Robotics planned to develop a meaningful service offer based on their automated valet parking technology at a long-stay car park at Lyon-Saint Exupéry Airport.
Against a backdrop of the need to understand and overcome resistance to automated parking.”
“Provide expert support for structuring of Revolution@work on the workplace transformation and the reinvention of collaboration models. ”see case study
“Reworking of patient pathways relating to the reception, emergency room and outpatient surgery. ”see case study
“Design a digital loyalty service. That was the objective of the project awarded to Aktan by Michelin Solutions, aimed at drivers who work for transport carriers, and urban and suburban transportation.”see case study
“Refresh the user experience to increase the attractiveness of Orléans city centre.”see case study