Design a more human, seamless, and sustainable healthcare system
Designing a More Human, Efficient, and Sustainable Healthcare System
At Aktan, we support public and private health stakeholders in the design, experimentation, and deployment of solutions that transform care pathways.
Our belief: The success of a transformation project does not solely depend on tools or protocols, but on the ability to listen to users, streamline collaboration across professions, and rethink organizations.
Our Missions: From Strategy to Implementation
We are involved in all stages of the transformation cycle:
Explore and Understand Usage
Identify the real needs of patients, caregivers, and managers. Analyze irritants, behaviors, and structural constraints.Design Tomorrow's Experiences and Services
Combine design, strategy, and innovation to create solutions that are simultaneously viable, useful, and desirable: new care pathways, digital services, organizational models.
Support Implementation
Co-build Pilots, engage teams, evaluate results, and prepare for scaling up.
Our promise: to help healthcare institutions and partners move from projects to tangible changes, from pilot to measurable impact.
Our Key Expertise
Transformation of Patient Pathways
Rethinking care pathways from start to finish to improve coordination, quality, and experience.
Organizational and Managerial Innovation
Supporting the transformation of structures and teams: new management practices, collaborative work, culture of innovation.
Digitalization and Connected Health
Co-designing digital tools and connected devices with end users: patients, doctors, nurses.
Patient and Employee Experience
Aligning the quality of care and quality of work life: training, service culture, design of spaces and interfaces.
Why Aktan?
A Hybrid, Expert, and Integrated Team
Our consultants, designers, and human sciences researchers work at the heart of hospital and healthcare environments.
Accustomed to navigating between public innovation, regulations, care culture, and field constraints, they offer solutions that are both concrete and sustainable.
A Systemic Approach
We consider each project as a human, technological, and organizational ecosystem.
This comprehensive vision allows us to identify key levers: coordination, skills, data, governance, care culture.
A Co-Construction Focused Approach
We conduct workshops bringing together patients, caregivers, managers, partners, and management to accelerate engagement and transformation.
Our References
Siemens Healthineers, UGECAM, Novartis, AP-HP, Bristol Myers Squibb (BMS), Saint Joseph Hospital, Dastri, CHRU Brest, Air Liquide
Our Typical Deliverables
Patient Pathway Mapping and Usage Analyses
Design and Prototyping of Innovative Services
Co-construction Workshops and Collective Intelligence
Experimentation Strategies and Deployment Plans
Change Management and Internal Training
A Complete Expertise to Durably Transform Healthcare Organizations
From innovation strategy to operational implementation, our teams intervene at each stage of the cycle:
from idea to pilot,
from pilot to scaling up,
to continuous improvement of services and practices.
Result: a healthcare service that is more fluid, more human, and more effective.
Our Associated Projects
Discover some of our accomplishments related to your industry.
Contact us if you'd like to learn more.
Design products tailored for fitness with a distinguished touch
For a sports entity, ethnographic study on aquabike practices for product design purposes.
Designing products tailored for seniors
For a player in the sports industry, ethnographic studies of water sports practices among seniors, providing the foundation for designing the future range of products.
Hospital Waste Management
For an energy sector player, we supported the development and structuring of a new activity dedicated to the management of radioactive waste in hospitals.
Innovation Labs
Design and implementation of innovation labs for several major pharmaceutical laboratories
Transformation Through Care
For a B2B actor, co-construction of care solutions aimed at employees and the ecosystem, as part of the headquarters redesign.
Enhancing Customer Experience in B2B Maintenance
For a global medical equipment manufacturer, identification of experience gaps among maintenance teams to strengthen customer loyalty with major clients.
Patient Journey
Redefining the pathways and access experience to care (emergency, outpatient, consultation) for a hospital group.
Performance of the waste collection system
Improvement in tracking and performance of infectious risk healthcare waste management.
Patient Experience
For a medical equipment company, redesigning the patient experience for a severe pathology.
Pharmaceutical Business Transformation
Systemic analysis of pharmacy journeys. Prototyping and testing solutions to simplify product selection and stock management. Assisting pharmacists in transforming their profession and improving the quality of service delivery.
