User studies

Exploration, Use observatory, Tests

Do you want to promote empathy, identify insights, test your value propositions or create meaningful services?

Our experts in psychology, ergonomics, ethnography meet your users in all usage situations.

  • Validity: people on the ground to observe and interview real users in a natural situation
  • Transmission and capitalisation:
    – photo / video content and real word for word accounts to capture human activities and their environments
    – summaries of use knowledge in the form of persona, path, networks of actors, tools galleries for a quick overview and understanding of problems and issues
  • Summaries, illustrations and gross data available on Umagus, our digital platform designed to facilitate collaboration on innovation projects

Exploration, Use observatory, Tests

living lab 3-01


A new way to integrate users and collect data which can complement workshops and interviews.