Crédit Agricole

Reinventing housing service offers!

Think beyond the mere time of purchase of property to identify innovation opportunities and new services.

That was the goal set by Crédit Agricole, aiming to build bridges between entities and existing offers.

Our action

Exploration of uses, prototyping of physical and digital solutions in co-design workshops, testing of some 20 users: by setting up a service design loop, our teams brought out a fresh view of the selection of services and identified a new business to develop!