living lab 3-01

LIVING LAB

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Implementation of the protocol

Definition of user typologies, expert analysis of interfaces, creation of a storyboard contextualising the use of the digital solution.

Tests

Creation of filmed (user + screen) and recorded tests

Re-transcription and analyses

Giving you the key elements of the action

Moments of truth and rupture

Insights

Emotional analysis

Proposition of improvement to the paths and interfaces in terms of UX and UI.

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living lab 3-01

LIVING LAB