Scoping (participants, logistics, communication)
Preparation of the facilitation and experience
Breakdown (gives the keys to understanding the world into which the participants will be plunged to facilitate the exploration, taking a step back and transposition)
Visit (immersion in the environment and interactions with key actors, data collection – word for word accounts, photos and videos)
Transposition (tools facilitating the projection of yourself as an individual and organisation, prototyping of concepts to be implemented or explored)
Formalisation of the prototypes
Videos of actors and participants
Workshop with the steering committee to identify the next steps.