Transform your organisation through

innovation and service design

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Empathy Sharing Club

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Why work together?

Our experience brings you the answers to all your innovation questions.

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innovation projects

Illus web


operating countries



multidisciplinary experts

They trust us

A selection of incredible clients, with needs in:
  • Innovation strategy
  • Generating insights
  • Co-design
  • Innovation labs
  • Customer experience
  • From product to service
  • Spin-offs
  • Innovation culture
  • Smart maintenance
  • New services
  • Agile industry
  • Patient experience
  • R&D service
  • Training


Explore past projects

“Assist the emergence of Alive, an innovation team and space dedicated to upstream exploration. Support methodological structuring, training.
Several projects to explore uses for different group brands.”

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“Provide expert support for structuring of Revolution@work on the workplace transformation and the reinvention of collaboration models. ”

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“Reworking of patient pathways relating to the reception, emergency room and outpatient surgery. ”

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“Co-design relating to a new vehicle model.”

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“Support the design of a smart maintenance service.”

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“Provide regular support for service design, on areas relating to the metro of the future, network usability, driverless cars.”

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“Support management in defining a strategy and user-centred innovation processes.”

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“Identify a portfolio of use cases relating to the structuring of big data strategy.”

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“Design digital services.”

see case study